CANCELLATION POLICIES
MEMBERSHIP: 30-DAY WRITTEN CANCELLATION - EMAIL MEMBERSHIP@ATHLETICCLUBOFBEND.COM
TENNIS CLINICS: CANCEL ON THE MEMBER PORTAL, $25 CHARGE FOR CLINICS CANCELLED WITHIN 2 HOURS OF CLINIC START TIME
TENNIS COURT RESERVATIONS: CANCEL THROUGH THE MEMBER PORTAL. CALL FRONT DESK IF YOU NEED TO CHANGE THE COURT FOR THE SAME DAY. RESERVATIONS CANCELLED WITHIN 12 HOURS OF COURT TIME WILL BE CHARGED A CANCELLATION FEE $25
TENNIS COURT NO SHOW: TENNIS COURTS THAT ARE NOT CHECKED IN AT THE FRONT DESK WILL BE CHARGED A $25 NO SHOW FEE. CANCEL THROUGH THE MEMBER PORTAL
TENNIS LESSONS: CANCEL PRIOR TO THE LESSON START TIME. CONTACT ERIC@ATHLETICCLUBOFBEND.COM OR YOUR TENNIS PRO.
MASSAGE: MASSAGES CANCELLED WITHIN 24 HOURS OF A MASSAGE WILL BE CHARGED THE MASSAGE AMOUNT. CALL THE FRONT DESK AT 541-385-3062
YOUTH CAMPS: CANCELLATIONS AFTER MAY 31ST WILL BE CHARGED A $50 LATE CANCELLATION FEE FOR ANY SUMMER YOUTH CAMPS. CANCELLATIONS WITHIN 1 WEEK OF A CAMP START WILL BE CHARGED FULL PRICE OF CAMP. EMAIL YOUTH@ATHLETICCLUBOFBEND.COM
SWIM LESSONS: CANCELLATIONS MADE AFTER THE RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT. CONTACT YOUR SWIM INSTRUCTOR OR ROB@ATHLETICCLUBOFBEND.COM
KIDS CLUB: CANCELLATIONS MADE AFTER THE RESERVATION TIME WILL BE CHARGED THE FULL AMOUNT. CANCEL THROUGH THE MEMBER PORTAL, EMAIL YOUTH@ATHLETICCLUBOFBEND.COM OR LEAVE A VOICEMAIL AT 541-322-5804
PERSONAL TRAINING: CANCELLATIONS WITHIN 24 HOURS OF THE TRAINING SESSION WILL BE CHARGED FOR THE ENTIRE AMOUNT OF THE SESSION. CONTACT YOUR TRAINER.
STRENGTH AND CONDITIONING CLINICS, BOOTCAMPS, ETC.: IF A MEMBER SIGNS UP FOR THE SERIES AND DOESN’T CANCEL 24 HOURS BEFORE THE FIRST SESSION OF THE SERIES, THERE IS NO REFUND. CONTACT THE TRAINER.
PILATES CLASSES: A NO-SHOW POLICY. THIS NO-SHOW POLICY WILL RESTRICT MEMBERS FROM BOOKING A RESERVATION AFTER REACHING 3 NO-SHOWS WITHIN A 14-DAY PERIOD.. WHEN THE NO-SHOW THRESHOLD IS REACHED BY A MEMBER LOGIN, THAT MEMBER WILL NO LONGER BE ALLOWED TO BOOK A RESERVATION FOR ONE WEEK. CANCEL THROUGH THE CLASS SCHEDULE.